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For decades, car dealerships have carried a reputation for being pushy, transactional, and profit-first. Many buyers walk onto a lot expecting slick sales pitches, high-pressure tactics, and little accountability after the sale. Chris Justice at South Richmond CDJR knows those stereotypes well — and he’s determined to change them. Instead of rushing customers through the […]
For many customers, dealership service can feel intimidating — with fears of overcharging, unnecessary repairs, and impersonal treatment. Jacob Ellington, Service Advisor at South Richmond CDJR, addresses these concerns head-on in this FAQ. Drawing from his experience and the dealership’s customer-first approach, Jacob explains how transparency, certified technicians, extended hours, and a family-like service culture […]
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